Frequently Asked Questions
Prospera is a mental health platform that provides exceptional mental health care specifically for moms. Our mental health coaches are certified in maternal mental health and use cognitive behavioral therapy, which is the world’s most effective approach to improving symptoms of anxiety and depression.
Coaching is similar to therapy, but coaches do not diagnose or treat mental illness. For many people, it is actually not necessary to have a formal diagnosis because similar tools can help with many different problems. Your coach will ask you what you want to work on (e.g. feeling anxious, depressed, stressed, lacking confidence), help you set goals for your work together, then support you in achieving those goals.
We have an incredibly high bar for our coaches. They must have at least a bachelor's degree in psychology and have demonstrated outstanding academic performance. They must have experience with peer or crisis support, therapy, or coaching. Many coaches are in graduate school studying to be licensed therapists. Once hired, coaches complete a rigorous multi-week training and onboarding process. Finally, we have comprehensive, ongoing quality control processes to ensure our coaches consistently perform at the highest level.
Mental health coaching can be an incredible resource for many. There are also some cases when coaching is not the right fit. For example, people considering suicide or who recently attempted suicide, who have been diagnosed with serious mental illnesses like schizophrenia or bipolar disorder, or who are struggling with alcohol or drug addiction should be under the care of a licensed mental health professional.
You can cancel your subscription at any time. You can reach out to your coach or to our support team if you decide to cancel your subscription.
Not at this time. Licensed therapists complete intensive training across the entire spectrum of mental illness and treatment. They complete multiple grueling exams to earn their degrees and obtain licensure. That’s why therapy is so expensive. For many people, a licensed therapist is not necessary. It’s like buying a Ferrari just to get from point A to point B.
Licensed therapists work behind the scenes at Prospera. They train our coaches, hold weekly case consultation meetings, and are always available to coaches to provide advice and direction.
While the service may have similar benefits, it's not capable of substituting for traditional face-to-face therapy in every case. Please note that your provider won't be able to make any official diagnosis, to fulfill any court order, or prescribe medication.
Prospera is the #1 provider of affordable, high quality, mental health care. We have a free phone consultation, then the price starts at $49 per session (charged monthly) for our most affordable plan.
If you want to try it, but you're concerned about the cost, schedule a phone consult to talk to us. We can discuss potential options for discounts. In the future, we will work with insurance companies to make our service even more affordable.
Currently we accept HSA or FSA payment methods. We do not take other forms of health insurance yet.
Getting started is easy. Schedule a phone consult with us to learn how the program works and whether you're a good fit.
Yes, you can change your coach anytime you would like and as many times as you would like.
You can schedule an appointment with a coach right away. Appointments are typically available within 24 hours of when you subscribe.
All data are stored using a HIPAA compliant platform called Qualtrics. Only members of the team involved in clinical care are able to access the information. See our privacy policy for further details.
Have more questions? Contact us!